How can we help you?

The Dashboard is your landing page. Here you will find:

• Quick Actions: Buttons to immediately launch the most common tools (e.g., "New Marking Job", "Stylometric Check").
• Recent Activity: A chronological log of your last 5 actions, making it easy to jump back into a recent task.
• Credit Balance: Your current available credits. If you are in a team, this reflects the shared team pool.
• Analytics Widgets: Graphs showing your credit usage over time and student performance trends.

1. Navigate to the My Classes page from the sidebar.
2. Click the "Create New Class" button. Give it a recognizable name (e.g., "Year 10 History").
3. Once inside the class, click "Add Student". You can add students one by one, or use the Bulk Import feature if available to paste a list of names.
4. Tip: Student names must be unique within your account to ensure accurate file matching during batch uploads.

This is the most powerful time-saving feature. Follow this workflow:

1. Create a Question Template

Go to Automated Marking > Manage Templates. Upload a blank PDF or DOCX of your exam paper. The AI will extract the questions. You must review them and input the correct marks and model answers.

2. Prepare Student Files

Scan or collect your student scripts. Organize them into a ZIP file. Inside the ZIP, there must be a folder for each student, named exactly as their profile name in Feedback Flows. Place their work inside their folder.

3. Run the Job

Select "Use Saved Template", choose your Question Template, and upload the ZIP. The system will process all students in the background and notify you when results are ready.

You don't need to type out criteria manually.

• Go to My Rubrics > Generate with AI.
• Option A (Upload): Upload your assignment brief or specification document (PDF/DOCX).
• Option B (Paste): Paste the raw text of the assignment description.

The AI will extract assessment objectives, mark bands, and descriptors, automatically formatting them into a clickable rubric you can save and use for marking.

The Video Marker tool is perfect for drama performances, oral presentations, or language speaking tests.

• Upload a video file (MP4, MOV) or audio file (MP3, WAV).
• Provide the marking criteria or rubric.
• The system first transcribes the spoken words into text.
• It then analyzes the transcript against your criteria to generate feedback and grades.

Note: Large video files may take several minutes to process.

The AI Tutor is designed for formative feedback on drafts.

Upload a curriculum document or paste a topic list into the Syllabus Generator. Specify the number of weeks and lessons per week.

The AI will produce a structured table with:

• Week & Lesson Number
• Topic Title
• Learning Objectives (bullet points)
• Key Outcomes

Pro Tip: Click the "Generate Content" button next to any lesson in the result to instantly create lesson plans and homework for that specific day.

If a student is struggling, visit their profile. The Worksheet Generator analyzes their past marking history to find their weakest areas (e.g., "Algebraic Fractions"). It then generates a PDF worksheet specifically targeting those gaps, complete with a separate answer key for you.

Stylometry is the study of linguistic style. It is often more reliable than standard plagiarism checkers for detecting contract cheating or AI use.

1. Build a Portfolio: You must upload 3-5 "Authentic Samples" to a student's profile. These should be in-class essays or handwritten work you know they wrote.
2. Run a Comparison: Upload a suspicious new file.
3. The Result: You get a "Similarity Score". A score below 40-50% suggests the writing style is drastically different from their proven work.

The Reference Checker performs two levels of analysis:

• Basic: Matches in-text citations (e.g., "(Smith, 2020)") to the bibliography. Highlights missing references in red.
• Semantic (Advanced): It reads the sentence around the citation and judges if the citation actually supports the claim. This helps detect "hallucinated" references often generated by AI models.

• Credits: One credit generally equals one standard AI interaction (e.g., marking one essay). Complex tasks like Video analysis cost more.
• Buying: Purchase packs securely via the Buy Credits page.
• Referrals: Share your unique link from the Referral page. When a colleague signs up and buys credits, you BOTH receive a bonus.

Create a Team to centralize billing. The Team Owner buys a pool of credits. All invited members draw from this single pool. Owners can set monthly limits per member to prevent overspending and view usage analytics in the Team Dashboard.

Want to integrate Feedback Flows into your school's VLE (e.g., Moodle, Canvas)?

Visit the API Hub to generate a secure API Key. You can use this key to programmatically send text for marking or AI detection. See the API Documentation for endpoints and example requests.

90% of errors are due to incorrect ZIP structure.

Ensure your ZIP file looks exactly like this:

MyClassSubmissions.zip
├── John Smith/
│   └── Essay.docx
├── Jane Doe/
│   └── Essay.pdf
└── ...

The folder name "John Smith" must exactly match the student's name in your class list. If it is "Smith, John" in the folder but "John Smith" on the site, it will fail.